Possible ways I can assist you remotely.

1. TeamViewer 14 - Provides a Safe, Secure way for me to provide remote assistance. See how Teamviewer 14 is used by many
2. Take Control - this is part of my Solar Winds Remote Management System I use to monitor the health of computer and alert me to errors, viruses, etc, another Safe, Secure way for me to provide remote assistance.
3. Quick Support - used to quickly make a remote connect one time only.
4. Teamviewer Pilot - It can be downloaded by my clients and used to actually show me their wireless router, cable modem, printer, computer, in realtime and I can use it to place an arrow(s) over objects I want to point out, talk or chat at the same time. And all of this while I'm connected to my clients desktop in realtime with them. See Teamviewer Pilot in action in another way it is used by some technicians.